OMG! Aku dah pening kepala nak develop questionnaire ni..ingat kan senang, rupanya susah sungguh. Dah la guna Likert Scale ni aku tak reti pulak nak pilih mana satu. EVEN or ODD numbers? Dah banyak dah aku baca sampai nak pecah kepala pun ada..hehehe..eh takde lah..gugur rambut je..
Dari pembacaan aku, kalau kita guna EVEN number, contohnya 6-point, so tak ada org jawab 'nuetral" je memanjang...betul tak? Tapi adalah ahli bijak pandai cakap, satu kelemahan kalau guna EVEN number ni, kita menggalakkan orang tak menjawab soalan yang kita tanya sebab tak puas hati 'neutral' tu tak ada, alahai...manusia biasalah..suka BIAS. Kalau boleh, dia nak jawab semua 'neutral' je sebab tak nak mengecilkan hati kita.Secara kesimpulannya, aku pilihlah ODD number. Tapi antara 5-point atau 7-point? ni satu hal lagi. Menurut lecturer aku dulu, 7-point more varied. Aku kalau boleh nak elak jawapan 'neutral' ataupun 'undecided'. Contohnya seperti di bawah ni:
Which is BETTER?
SMALL NUMBER | LEVEL OF AGREEMENT | |
ODD NUMBER | EVEN NUMBER | |
5-POINT LIKERT SCALE | 4-POINT LIKERT SCALE | |
1 – Strongly Disagree 2 – Disagree 3 – Undecided 4 – Agree 5 – Strongly Agree | 1 – Strongly Disagree 2 – Disagree 3 – Agree 4 – Strongly Agree | |
BIG NUMBER | LEVEL OF SATISFACTION | |
7-POINT LIKERT SCALE | 6-POINT LIKERT SCALE | |
1 – Very Dissatisfied 2 – Moderately Dissatisfied 3 – Slightly Dissatisfied 4 – Neutral 5 – Slightly Satisfied 6 – Moderately Satisfied 7 – Very Satisfied | 1 – Very Dissatisfied 2 – Moderately Dissatisfied 3 – Slightly Dissatisfied 4 – Slightly Satisfied 5 – Moderately Satisfied 6 – Very Satisfied | |
Apa-apalah.
Anyway to myself: chaiyok chaiyok..don't stop! I'm a Princess of Courage, Princes of Hope..Whateverlah...
